Title: Assistant Director of Donor Relations
Department: Office of Donor Relations
Status: Full-Time, Exempt
Reports To: Director of Donor Relations
The Assistant Director of Donor Relations will help to develop, coordinate and implement a comprehensive stewardship program that appropriately and consistently promotes the interaction and recognition of all donors to the University of Hawai‘i Foundation. Key responsibilities include overseeing the acknowledgment process, creating impact reports and drafting other strategic communications that aid in the institution’s efforts to educate, cultivate and recognize donors.
- Represent the Foundation and the Office of Donor Relations in a positive manner by providing the highest level of responsiveness and customer service internally, to the university, and to the community.
- Establish and maintain positive working relationships with internal and external parties.
- Maintain working knowledge of best practices in the field of donor relations and stewardship.
- Work in collaboration with the Director to develop and implement a comprehensive stewardship program that includes, but is not limited to, written acknowledgment of donors, donor impact pieces and appropriate donor stewardship activities.
- Work in collaboration with the Director to develop and implement donor relations plans, policies and procedures including stewardship plans for major donors.
- Assist in developing, recording, implementing, tracking, and updating stewardship plans for top donors.
- In coordination with the Office of Donor Relations staff, plan and implement special donor recognition.
- Manage stewardship activities and events for donor recognition clubs.
- Work with appropriate Foundation staff to prepare gift agreements and bios that meet the approval of the donors, the Foundation, and the University.
- Gather, assemble, and refine material and data required for reports and other written communications such as endowment and annual reports. May include researching records and extracting appropriate facts.
- Assist with the donor endowment process, including preparation of endowment reports, verification of accuracy, and partnership with various internal departments to obtain data and ensure timeliness. Prepare and distribute all endowment reports to fund contacts.
- Draft written correspondence and proof various forms of copy for the Office of Donor Relations.
- Responsible for handling donor inquiries and requests via telephone, written or electronic communications.
- Complete special projects as requested.
- Perform other related work duties as required.
At the end of each fiscal year, the Assistant Director of Donor Relations and his/her supervisor will review progress toward the essential functions of the position.
Required Knowledge, Skills and Abilities
- Bachelor’s Degree required, preferably in English, Communication or related field.
- Minimum three years’ experience in donor relations or related position involving stewardship.
- Excellent written and verbal communication skills allowing for result oriented and positive customer service with both internal and external constituents.
- Excellent phone/interpersonal skills.
- Excellent organizational skills and attention to detail.
- Excellent proofreading skills.
- Demonstration of motivation and creativity.
- Demonstrated record of initiative, problem solving, and adaptability.
- Ability to work according to program deadlines and handle multiple tasks simultaneously.
- Ability to use discretion in working with sensitive and confidential data.
- Professional, self-starter and team player.
- Proficient in Microsoft Word, Excel, Outlook, PowerPoint, mail merge functions, and database and records management.
- Working knowledge of Advance and OneSolution desired.
- Exemplify and live the values of the UH Foundation (accountability, excellence, integrity, service, teamwork and trust).
Based at the University of Hawaii at Mānoa campus, the position might involve some travel, mostly by auto. Employee must have a valid driver’s license and acceptable driving record. The employee will need to work some weekends and evenings and able to work to the demands of the position, which may exceed a 40 hour work week.
Applicants should submit a letter of interest that provides evidence of the qualifications, a resume, and the names, addresses and telephone numbers of at least three professional references to: email@example.com
University of Hawai‘i Foundation, Human Resources Department
P.O. Box 11270
Honolulu, HI 96828-0270
f: (808) 956-9786
Our application form is a fillable pdf, please download and save the application to your computer before filling it out.Application Form
The University of Hawaiʻi and the University of Hawaiʻi Foundation
The primary purpose of the University of Hawaiʻi's ten-campus system is to provide an environment in which faculty and students can discover, examine critically, preserve, and transmit the knowledge, wisdom, and values that will help ensure the survival of the present and future generations with improvement in the quality of life.
The University of Hawaiʻi Foundation, a nonprofit organization, raises private funds to support the University of Hawaiʻi System. Our mission is to unite donors' passions with the University of Hawaiʻi's aspirations by raising philanthropic support and managing private investments to benefit UH, the people of Hawaiʻi and our future generations.
The University of Hawai‘i Foundation is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.